AudioRail® ADAT rx32tx32 purchase form

Note: This web page is now deprecated, and is available only for historical reference. See http://www.audiorail.com


We regret to inform all customers that, due to rising credit card processing costs, we are no longer offering credit card sales. Customers have the option of either mailing a hard copy check, or wire transfer of funds. We will ship orders, as before, when we receive funds in our account. The address to send checks is AudioRail Technologies, 3 Silver Hill Rd., Maynard, MA, 01754. Please contact us via e-mail for wire transfer account information. Our telephone number is 978-461-0177 for additional questions.

Filling out this form and clicking on the Submit button will attempt to e-mail the form information to us. (If it does not work automatically, then please e-mail the same information manually.)

Note: Compatibility issue with the PreSonus DigiMax FS and JetPLL: Click here.

(6.25% sales tax if MA)
(others please call)
@ $500.00 / unit (USD)
(see tables below)
$ .00   (please enter this manually)
$ .00   
Submit information    (this should trigger e-mail client)

Shipping costs

The following are shipping costs. Orders will be shipped out via UPS (United Parcel Service) or U.S.P.S. (United States Postal Service), normally within one business day of receiving funds.

Foreign customers are responsible for any and all additional import charges imposed by their country. These charges can be substantial. Please consult your national authority.

Quantity ordered
UPS Ground or UPS Worldwide Expedited 1 2 3 4 5 6 7 8
Continental U.S. 21 38 54 75 92 107 129 145
Canada 42 57 73 113 129 145 185 201
Puerto Rico, Metro Alaska, Metro Hawaii 58 90 121 180 211 241 301 331
Remote Alaska, Remote Hawaii 66 100 130 199 229 259 328 358
Belguim, France, Germany, Ireland, Italy, Luxembourg, Netherlands, United Kingdom 191 259 308 517 567 616 825 874
Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia 181 239 298 478 537 596 776 835
Japan 181 236 301 472 537 602 772 837
Bermuda 195 246 328 491 573 655 819 901
Austria, Denmark, Finland, Greece, Norway, Portugal, Spain, Sweden, Switzerland 216 307 384 613 690 768 997 1074
Australia, Philippines 166 252 324 504 577 650 829 902
Cyprus 217 330 423 661 753 846 1083 1176
Brazil 294 469 614 938 1082 1227 1551 1696
Malta 347 506 697 1012 1203 1393 1709 1899

Quantity ordered
U.S.P.S. Priority Mail or U.S.P.S. Express Mail International 1 2 3 4 5 6 7 8
Continental U.S. 34 55 72 109 126 143 180 197
Alaska, Hawaii 37 60 81 120 141 162 201 221
Canada 66 97 128 194 225 256 322 353
Japan 78 102 124 203 226 248 327 350
Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, 83 115 146 229 260 292 374 406
Austria, Belguim, Denmark, Finland, France, Germany, Greece, Ireland (both), Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom 74 100 125 199 224 250 323 349
Philippines 79 110 141 110 251 282 360 391
Bermuda, Brazil 77 106 135 211 240 269 345 374
Australia 90 131 172 262 303 343 433 474

Power cord

We regret that we cannot stock power cords for so many possible countries. All products will be shipped with a standard U.S. power cord. The unit has a standard IEC power connector on the rear panel that will accept power cords specific to each country. The power accepted is 95-240 VAC, 50-60 Hz, drawing approximately 8 Watts at 120 Volts and approximately 12 Watts at 240 Volts.

Stock status and backorder policy

We do not backorder. If this order page is available, this means that stock should be available for immediate shipment.

Order confirmation

Filling out the information on this page and clicking the Submit button will attempt to automatically generate an e-mail to us with the form information. (If this does not work, then please do it manually.) Either way, you should expect a prompt response from us. If you do not get a response within a day, contact us immediately via e-mail at info@audiorail.com or telephone us at (978) 461-0177.

Online security

The information that you submit via e-mail is not encrypted. It will travel via the internet as clear text.

Privacy policy

Information we have about you will not be shared with anyone outside of AudioRail Technologies and its agents and successors without your consent, unless it is required as part of a fraud investigation or a court order.

We may occasionally contact you via e-mail to communicate company product information. This will not happen often. We will only contact you via telephone if there is a problem with your order.

Return policy

Our products carry a 30-day return policy that has both generous and restrictive aspects to it. If the product does not work in an application that we say it ought to, due to some incompatibility or our not advertising or documenting the product properly, the product can be returned for full refund of purchase price, including any U.S. sales tax incurred, and including a maximum of $68 of shipping charges (corresponding to U.S. domestic ground shipping charges to ship and return two units). International customers must accept responsibility for additional shipping expenses above and beyond what we are willing to completely reimburse U.S. domestic customers.

We regret that a small business like ours does not have the financial means to risk the kind of "no questions asked" full refund policies of major distributers and retailers. We wish we could, but we cannot. In a scenario where a customer desires a "no questions asked" return, changes his mind, has misunderstood the product's application where clearly documented in the website or user manual (for example, if a customer does not understand the difference between optical S/PDIF and ADAT Lightpipe, or perhaps did not realize that his existing building wiring was CAT3 or telephone grade cable and cannot be changed), or any other scenario that involves misjudgment on the part of the customer, then we will still be happy to take the return, charging a restocking fee to simply compensate us for what we anticipate it will cost us to sell it again. We have no intention on making a profit from a dissatisfied customer.

Again, we are a new startup doing our own direct sales and cannot afford to risk generous return offers. Our product functionality is so simple and straightforward that there should be no question as to the suitability of the product in any given application, compared with kinds of professional audio products that may legitimately require a trial period for a customer to decide whether a product's functionality is suitable or desirable for his application.

As eager as we are to sell our products, we believe that customers in this industry should carefully research potential product investments, technical documentation, and competitive alternatives with diligence and sobermindedness, rather than simply purchase a product on impulse because "it's cool".

Please do not hesitate to contact us at info@audiorail.com, or telephone us at (978) 461-0177 to discuss your product application or ask any questions. We stand by our products with honesty and integrity, and will not turn down a legitimate complaint or ignore a legitimate problem. Your successful product application is of utmost concern to us, and we will not pressure anyone to invest in our products simply to make a sale, or if they are not right for the application.

5 year limited warranty

AudioRail Technologies warrants this product to be free of defects relating to material and workmanship for a period of 5 years from the original date of purchase, subject to the conditions below: AudioRail Technologies will either repair or replace, at its sole discretion, defective equipment legitimately under warranty, at its expense, and pay for shipping charges both ways (U.S. domestic ground transportation). Contact AudioRail Technologies first, before shipping any product back to AudioRail Technologies.

This warranty is transferable. It is not affected by transfer of product ownership.

Customer service and support

Please do not hesitate to contact us at (978) 461-0177 or info@audiorail.com on any issue that requires support. Your successful product application is of utmost concern to us, and we are eager to help you.

About the high foreign shipping rates

The foreign shipping rates are high because the merchandise is being shipped directly from the U.S. manufacturer (AudioRail Technologies) on a sale by sale basis. If our products were instead offered through international distribution channels and retailers, the shipping costs from these sources would indeed be lower. However, the base product price in that case would be higher due to the associated costs that distribution and retail sales normally incurs. This should be taken into account.

Distributors and retailers are not in business for free.

This principle applies as well even to domestic sales. If AudioRail products could be purchased from a retail store, or from a large online distributor that charges no shipping for orders costing over a couple hundred dollars, the end cost to the user would still be higher, because the retailer or online distributor would inflate the purchase price from what we charged them, and make us commit to not underprice them.

The overall cost of ownership of AudioRail products, including shipping, should be compared to the cost of ownership and implementation of alternative products, when making a purchase decision. If cost is an issue, then AudioRail should work out to be an attractive option, even with high shipping costs.